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Shipment & return policy

Shipment

++ We will ship the items in 1-3 business days after verification of the payment and confirming the order.if customized order, will ship within 7-10 business days.

++ Please leave completed and correct address but no PO BOX address, so as to make sure the parcel will be sent to the buyer without any delay.

++ Please note that buyers are responsible for all additional customs fees, brokerage fees, duties and taxes for importation into your country if needed. The shipping cost does not include any import taxes, and the buyers are responsible for customs duties.

++ Usually, we will write lower value and mark “gift” or “sample” to help you to avoid the import tax or less tax. If you need full value on the shipping bill or invoice, please let us know when you place order.

++ If the buyer need the fast delivery, you can choose DHL (4-7 Days). The buyer can select the different shipping ways considering of the different shipping fees and delivery time when place the order.

 

Return policy

++ We accept return for unsatisfactory items.

++ Please contact us to report defective items within 10 days upon receipt.

++ Returned items must come with the original parts and accessories.

++ Buyer is responsible for all return shipping charges.

++ Refund will be issued once we have received your returned items.

++ Shipping costs are non-refundable.

++ Customized products has no return or refund service.

 

Service

++we have "Buying guide according to the characteristics of clothing" on every product size chart.

Generally speaking, clothing measurement are slightly larger than the actual human body measurement except the elastic clothing. E.g.for winter coats, the measurement chosen discrepancy should be slighter larger than the actual human body measurement. You can choose according to the "buying guide" and the specific differences depending on your personal taste, seasonal style, and clothing fabric.

++we offer size/details consultation service.if you are not sure the size you choose or the clothes details, you can contact us to consult the size with your bust waist measurement or cut us photo to ask details.

++we would like to answer any questions or problems you have on our products,pls email to darkinlove@outlook.com